HatchCare

Every specialty practice in the country runs on referrals, yet 76% of practices are still managing this critical top-of-funnel workflow with EHRs and spreadsheets. Because traditional EHRs were designed for clinical documentation and billing rather than referral management, staff spend over half their time on manual intake and repetitive follow-ups, resulting in 50% of referrals never being completed. Hatch was built to solve this technology problem by providing a single, centralized platform purpose-built for referral operations. The Hatch platform replaces fragmented inboxes, spreadsheets, and paper notes with a single workspace. It utilizes human-in-the-loop AI to automate document processing and eliminate manual data entry, while its bidirectional EHR integration ensures that all updates sync seamlessly back to the practice's system of record. This referral-first architecture gives practices the visibility they need to track progress across every status and spot stalled referrals before they turn into lost revenue. Ultimately, Hatch delivers a superior experience for everyone involved in the care journey. By automating patient updates and closing the loop with referring partners without requiring extra phone calls, Hatch helps specialty care groups scale their referral operations, boost staff productivity, and ensure patients receive the timely care they need.